FAQs from our partners
We will create the free partner profile for your organization. All you need is a profile name and an email address. As soon as your account is set up, you can get started.
In the free komoot Academy, we offer four modules on the topics of general information about komoot, route planner, content creation and our mobile app. After successful completion you will be a certified Community Expert on komoot.
Your self-created Collections on komoot, which are activated for the search, as well as Sponsored Collections are always automatically published in English. Other languages are also possible by arrangement at no extra cost. This way you can reach your guests & customers in their native language or, as a fallback, at least in English.
You determine the target group, target region(s), budget and duration of the Sponsored Collections. One of our Partnership & Sales Managers will take care of the booking, and will also answer other questions about the campaign format. We are also happy to support you at any time in the creation of content concepts and outdoor content.
Yes. Immediately after the campaign starts, you will receive a link to your personal, daily updated reporting. The current numbers allow you to make ongoing adjustments. If it turns out during the runtime that your campaign is more effective than expected, then you can easily increase the budget.
You will find the following key figures in your reporting:
Reach metrics: Views, clicks, CTR, views per target market and much more.
User engagement metrics: Ø viewed Tours, bounce rate, likes, comments, saves, shares, interaction rate, content detail clicks, web leads, and much more.
The budget can vary greatly: It depends on how many topics or Collections or which users you want to promote and reach. We have suitable packages for partners with smaller budgets as well as with larger, year-round campaigns.
No. We have no running costs or annual contracts. So you can use the budget precisely to advertise your campaign. Billing is only per click, so that you are guaranteed to reach your desired target group. Even after the promotion period, your content is retained and generates free, organic traffic.
Depending on the season, the targeting as well as the topic or awareness of your brand, user engagement can be higher or lower. Feel free to ask us if you want to know how your campaigns are performing compared to other partners.
Within your reporting, you can compare all your campaigns with each other and draw conclusions about which topics are received better or worse by your target group.
Got a question we haven’t answered
For all topics related to the use of the app, please contact our support section.
If you have a question about your partner profile, your campaign and your community, then get in touch with your contact person at komoot or write an email to email@example.com.